Thank you for choosing Drivestream Plus, the hassle­ free way to see where your vehicles are in real time, view vehicle maintaince and health alerts and manage employee timesheets.

1. Getting Started with the Fleet Manager Portal

Account Creation and Setup
To create a new fleet account sign up at https://catraktech.com. After signup you will receive a Welcome Email with your Portal login activation link to create your admin password. After creating your password log in at https://fleet.drivestreamgps.com/login to set up your account and add drivers/field techs you would like to monitor. We recommend using a desktop or tablet to access the Fleet Manager portal for the best experience.

2. Understanding Roles in the Fleet Manager Portal

Managers and Admins access Drivestream and their fleet information through the Drivestream Fleet Manager Portal website located at https://fleet.drivestreamgps.com/login. This site provides access for Managers to view vehicles in real-time, setup and manage users, and access reports. It enables Admins to adjust license, billing and payment details.
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Drivers access Drivestream through the Drivestream Driver App on their mobile device.

Users can be assigned multiple roles (ie. both a manager and a driver) and those roles can be adjusted within Users menu in the Fleet Manager Portal.

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‍Driver Role
Drivers access Drivestream through a mobile application, the Drivestream Driver app, found on the Google Play and Apple App stores. Through the app drivers can track and share their vehicle location when on-duty during work shifts. Drivers use their mobile number to login to the app on their device.  A driver’s user profile and mobile phone must be setup by a manager within the Fleet Management portal before they are able to logon.  

In the Drivestream Driver App drivers can see their own location, set their work schedule, select a vehicle, toggle their status (On-Duty, On Break, Off-Duty) and view recent trip reports.  Drivers do not have access to the Fleet Manager portal.

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Manager Role

Managers can use their email to access the Fleet Manager Portal at https://fleet.drivestreamgps.com/login. Managers have access to tracking, reports, and user/vehicle settings.  Managers cannot access fleet subscription, payment and billing settings which are restricted to admin users.  Managers cannot access the Drivestream Driver App unless they are also assigned a Driver role in the Fleet Manager portal.

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Admin Role

Each fleet’s original user profile is assigned the admin role.  This is the only user that can access and update fleet subscription licenses, payment method and billing settings within the Fleet Manager Portal.  To update the admin role to another user or adjust the phone and email of the admin role user please contact support at help@catraktech.com or (833)705-0011.

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3. Fleet Manager Portal Fleet Setup

Step 1: Ensure you have subscribed to the right number of licenses
• How many vehicles do you want to track?
• How many field technicians or drivers will need the mobile app?
Remember that each driver using the app requires a license. You can always add or remove licenses later the portal.

Step 2: Configure your fleet
In the portal, go to Settings:
• Set Fleet Name, Measurement Units (Imperial/Metric)

Step 3: Add vehicles
In the portal, go to Vehicles > Click Add Vehicle:
• Required: Nickname
• Optional: License Plate, VIN, Country, State

Step 4: Add drivers in the Fleet Manager Portal
In the portal, go to Users > Click Add User
• Add the driver's first & last name, role= Driver
• Add the driver's mobile phone number which is required for driver app login
• Mark User Status=Active
• Assign the vehicle
• Set work schedule

Step 5: Driver Mobile App Instructions
Instruct your drivers to download the app from the Google Play and Apple App stores and sign in with the mobile number associated with their profile. To run effectively, the app requires iOS 14.0 or later and Android 10.0 or later.
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Driver Mobile App Logging In
• Enter mobile number
• Enter SMS verification code

Driver Mobile App Start/stop Tracking
Tracking only works when the app is open and shift is started:
• Tap Start Duty at the beginning of the workday
• Tap Start Break to log start of break and pause tracking
• Tap End Break to log end of break and resume tracking
• Tap End Duty when done
If using scheduled tracking, users will get push notifications to remind them to start/stop shifts. The app must still be opened manually to begin/end tracking.
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4. Monitor your fleet in the Fleet Manager Portal
See real-time vehicle locations and trip histories and driver status (active or inactive).

Reports

Access detailed and exportable Trip Reports, Timesheets, Fleet Metrics and Geofence Activity.  

Trip Reports includes metrics on recently recorded trips and are filterable by date, vehicle and driver.

Click the triangle in the leftmost column to display a map of the trip,

Timesheets includes metrics on hours worked, breaks and overtime and are filterable by date and driver.

Fleet Metrics includes metrics on vehicles driven, distance, duration, most recent trip and are filterable by date and vehicle.

Geofence Activity includes metrics on geofences including driver/vehicle arrival time, departure time, time spent and are filterable by date, geofence, driver, vehicle

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Geofences

Geofencing is a location-based technology that creates an invisible, virtual boundary around a real-world geographic area. When a device crosses this digital perimeter,  

Drivestream logs the activity and initiates notifications in the portal (if notifications alerts are selected).

• To setup Geofences for your fleet, navigate to the Geofences menu in the admin portal and enter an address.  

• Users can then modify the Geofence boundary, set notification and display preferences on the tracking map.

• When using the polygon boundary tool, double click on the initial boundary line point to add and modify the boundary permitter.  

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Driver Activity

The Driver Activity feature provides an interactive visual summary of a Driver’s trips throughout a single day.  Metrics include number of trips, total distance, driving time, stopped and driving percentage.

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Drivestream Plus  

Drivestream Plus is a premium paid subscription plan that includes all the features of Drivestream Basic, along with included hardware (an OBD-II transmitter) to connect vehicles in your fleet directly to the Drivestream platform.  Ideal for those who need field operations and fleet maintenance insights the included hardware allows for enhanced features including:

• Live OBD-II diagnostic monitoring

• Automated fault severity scoring with plain-language fault descriptions with fault-code history

• Prioritized maintenance and repair alerts

• Vehicle health insights with VIN and vehicle identification, mileage reporting and maintenance metrics

• Fuel efficiency insights including fuel economy trends, driving efficiency metrics, excessive idling activity and vehicle utilization performance

• System monitoring including engine performance, battery, charging, transmission, braking, steering, suspension, lighting, safety, airbags, climate control, infotainment systems and dashboard indicators

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New users can setup a new fleet in Drivestream Plus by signing up at the Catrak website https://catraktech.com.
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Existing fleets that are on a Drivestream No Cost Basic plan can upgrade their fleet within their admin portal.  Navigate to settings and manage account to upgrade and enter your payment method.  
Settings> Manage Account
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Please note that when upgrading to Drivestream Plus all users on the fleet must have a paid Drivestream Plus license.  Fleets must have all their users on paid Drivestream Plus licenses or all their users on Drivestream No Cost Basic licenses.

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Drivestream Plus Setup

IIf your fleet is on a Drivestream Plus subscription you will see additional menu options in the Fleet Manager Portal including Fleet Health and Transmitters.

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Fleet Health (Drivestream Plus Only)

The Fleet Health menu is exclusive to Drivestream Plus subscribers and features a summary of recent Vehicle Activity, Driver Overtime and recent vehicle Fault Codes.  Click the View History button in the Fault Codes section to access fault code history and exportable reports.

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After purchasing Drivestream Plus your transmitters will be shipped to you.  Once you have received your transmitters, please reference the unique Mac and IMEI numbers located on the label of each transmitter.
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Transmitter Setup (Drivestream Plus Only)

In the Fleet Manager portal navigate to the Transmitter menu in to view the transmitters associated to your account.  If your transmitters are not already loaded you can add them manually or use the bulk upload button to add a number of transmitters to their account at once.  To add a transmitter manually navigate to the Transmitter menu in the admin portal and select Add Transmitter button:
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Transmitters > Click Add Transmitter
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Once you have added a transmitter to your account navigate to the Vehicle menu to setup a new vehicle or select an existing vehicle.  Click into the vehicle settings and ensure that the vehicle has a VIN number in it's profile.  The transmitter will use the VIN number to auto associate with your vehicle.
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Vehicles> Click Vehicle> Enter VIN
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Once your vehicle profile is set with it's VIN proceed to with installing the transmitter in the vehicle's OBD-II port. When the vehicle is next powered on the transmitter will power up and complete the association automatically.
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Transmitter Troubleshooting

Please be sure to double check the vehicle's VIN number is entered in it's profile correctly.
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Please be sure to double check the transmitter's IMEI and MAC numbers match the corresponding numbers on the transmitter label.
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When vehicle is off unplug transmitter.  Wait 30 seconds and plug transmitter back in.  Turn vehicle on.

If you are still experiencing issues with the transmitter setup or if transmitter is lost, stolen or physically damaged, please reach out to us at help@catraktech.com or (833)705-0011.

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